Eliwell Refrigeration Expert XP: intelligent supervision for small-scale refrigeration systems
Eliwell's Refrigeration Expert XP: remote monitoring and maintenance for small-scale refrigeration systems, with new features for efficiency and flexibility.

In small businesses like local shops, pastry shops, or restaurants, refrigeration system management isn't a minor detail, but a strategic consideration. Stable temperatures and controlled consumption mean product quality, reduced waste, and cost optimization. Eliwell's Refrigeration Expert XP, a compact and intuitive device designed to monitor up to 10 appliances, meets these needs.
The 4-DIN system allows monitoring of display cases, cold rooms, refrigerated cabinets, condensing units, and even refrigerant leak detectors, providing a comprehensive view of performance. For installers, it offers a quick-to-configure solution, thanks to automatic controller detection via RS-485 and a revamped, user-friendly interface. For managers, it provides constant monitoring of energy consumption and operating parameters, with the ability to intervene promptly in the event of anomalies. In this way, cold chain reliability becomes a competitive advantage and a guarantee of operational continuity.
Release 1.1: Extended and multilingual compatibility for greater flexibility
One of the most innovative aspects of Refrigeration Expert XP is its continuous evolution. With the update to release 1.1 , the system opens up to new compatibilities: in addition to covering the entire range of Eliwell controllers , it can integrate drivers for third-party devices and applications developed with programmable controllers. This means that integrators can adapt and customize the system with unprecedented freedom, building tailor-made solutions for the end customer. Furthermore, the range of supported languages has been expanded: Polish, Chinese, Thai, and Croatian have joined the languages already available, allowing for even more widespread distribution and improved international usability.
The ability to rename parameters and resources based on the user's specific needs represents a further step towards truly customized management . All these features require no complex intervention: simply update the system to the new version to automatically have access to the improvements, which reduces downtime and simplifies maintenance.
An intuitive system for setting up controllers and managing the refrigeration system
Towards Cloud Connectivity: The Value of Version 2.0
The Refrigeration Expert XP development path is already looking to the future with version 2.0, which will introduce cloud connectivity through Eliwell AIR. This new feature will allow installers to configure the device on-site and subsequently access the system remotely in complete safety, thanks to natively integrated communication protocols. The practical impact is significant: remote diagnostics, optimizations without the need for on-site visits, and tangible savings in time and intervention costs.
System managers will also benefit from more immediate access to data, improving activity planning and increasing the reliability of their facility. At the same time, the expansion of the number of connectable devices will make the system even more flexible, adaptable to different application scenarios, from single points of sale to chains of retail outlets. With these new features, Eliwell confirms its leadership in providing digital tools that simplify the daily work of refrigeration professionals and make small-scale refrigeration more efficient and sustainable.
Technical support and strategic positioning
Alongside technological innovation, Eliwell focuses on constant training and operator support. Through the Digital Academy, technicians can access step-by-step installation and configuration guides, available in multiple languages, along with manuals designed as FAQs . Furthermore, local events allow for hands-on experience of the system's potential, encouraging direct exchanges with users. This strategy extends beyond individual products, but is part of a comprehensive portfolio of monitoring solutions: from Eliwell AIR for stand-alone systems to TelevisGo v10 for supermarket chains. With Refrigeration Expert XP, Eliwell consolidates its position as a leading partner in the sector, offering reliable, evolutionary, and scalable technology. This is therefore more than just a monitoring unit, but a strategic component of the digital transformation of commercial refrigeration, capable of bringing efficiency, sustainability, and added value to a constantly evolving market.
Available documents
