Toshiba Italia Multiclima - Divisione Di Beijer Ref Italy
The origins of Toshiba Corporation go back to 1875 when Hisashige Tanaka, a genius in the world of mechanics, and Ichisuke Fujioka, an electronics magician known as the Thomas Edison of Japan, started a small family-run factory in Ginza. The intense curiosity of the two founders and their great passion for the search for technologies useful to humanity, have characterised the Japanese brand since the beginning. Today, at a distance of more than a century, we can calmly state that their vision has become reality: Toshiba is a world leader in cutting edge technology and offers applications and systems designed to ensure maximum consumer comfort.
The story of this extraordinary company is characterised by continual firsts. Toshiba entered the field of air conditioning in the 1950s with the production of its first unit, and dedicated itself from then on to the search for innovative solutions. It was the first company in the world to introduce inverter systems and the Twin Rotary compressor. Already in the eighties Toshiba was in a position to offer a wide range of products. Over the subsequent years, its constant commitment to research and the development of new technologies aimed at energy saving confirmed the company as a leader in the fields of air conditioning, energy saving and respect for the environment. In 2011 the Toshiba group turned over more than 73.5 billion dollars (figures related to April 2010 – March 2011) , employing about 203,000 people in over 540 companies world-wide.
TOSHIBA ITALIA MULTICLIMA: DECADES OF EXPERIENCE
Toshiba Italia Multiclima is the company which markets Toshiba brand air conditioning products in Italy. Since 2011 it has been part of ECR Italy, a company in the Beijer Ref Group, a business area of the Swedish multinational G&L Beijer AB, which has a presence in more than 24 countries, with 197 branches and a turnover, before the latest acquisitions, estimated at around 575 million euros. The group is a leading wholesaler in the refrigeration sector. Its objective is to create a worldwide network for distributing refrigeration, air conditioning and heating products.
Within this framework Toshiba Italia Multiclima, which has been present in Italy for years, represents a reference point in the air conditioning sector, thanks to its broadly-based experience and knowledge of the market.
The technology of Toshiba products reflects the philosophy of the Japanese company: deep respect for the environment in its totality and passionate research into the improvement of the quality of life of its customers all over the world.
In support of this global commitment Toshiba has developed innovative technologies for progress which is genuinely useful to people, offering an ideal relationship between comfort and high-quality products.
For this reason Toshiba is always one step ahead in research and development in the field of energy efficiency and clean technology, and develops innovative products which not only use less energy but also help to maintain better air quality by the use of sophisticated purification systems.
Toshiba´s constant commitment to maintaining this lead drives it to make top quality systems and offer solutions for every type of application: residential, light commercial for the service sector and more complex installations for large buildings.
TRAINING AND CUSTOMER SERVICE
Toshiba Total Training is an interlinked programme of courses organised throughout Italy for operators in the sector, with the precise object of consolidating the skills of installers and designers, providing constant updates to increase their knowledge of new technology for professional growth, and improving the quality of customer service.
The strong point of this programme lies precisely in Team Toshiba´s flexibility which enable us to run courses at our customers´ premises on request.
The topics dealt with on demand cover the entire product range. In addition, there are plans for the whole of 2012 for:
- Pre-sales courses aimed at prescribers/designers.
- Pre-sales courses aimed at dealers/installers.
The company also focuses on training young designers. This was the starting-point in 2008 for the initiative “Young Designers Grow”, now in its fifth edition. During the meetings, dedicated to designers under 35 from all parts of Italy, Toshiba introduces the technology and innovations built into its products, through visits to prestigious systems realised in Italy.
Toshiba does not forget the importance of having contact with the end customer and offering them help when they need it. By means of the dedicated helpline 199.30.70.80 and the website www.toshibaclima.it we ensure that pre- and post-sales enquiries are dealt with quickly and effectively, to assist customers who need to choose the right product to meet their requirements.
